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- Frequently Asked Questions
＜Regarding the new coronavirus infection prevention measures＞We would like to extend our deepest sympathies to all those affected by this new coronavirus infection.
Folkcraft Ryokan Fukashiso counterm…Continue reading
Are you in a GoTo campaign?Regard GoTo travel, is that plans to start than in Jalan late July or August.(As of July 23, 2020)
Once the service is started, the reservat…Continue reading
Is there a parking lot nearby?Yes, there is a free car park opposite the building.
It is possible to park 50 cars, a bus and a large bus.
Please be assured that there are…Continue reading
Where can I park the motorcycle?There is a garage with a covered exclusive bike in the back of the parking lot.
Depending on the size, you can park 5 to 7 motorbikes.
Is there a transfer between Matsumoto Station?You can use the free transfer bus to and from Matsumoto Station with advance reservation.
The platform will be Matsumoto Station Alps Guchi…Continue reading
Regarding check-in and check-out timesCheck in time is from 16 o'clock and check out time is 10 o'clock.
For dinner, please check in by 19:00.
Is there a refrigerator in the room?I'm sorry.The refrigerator will be shared within the facility.
Please use the refrigerator in front of the hearth end of the first floor.
Can I connect to the Internet?Free Wi-Fi is available in the whole building.
Also, although it is charged, if you have a PC without a connection function you will rent a …Continue reading
Is there an elevator in the facility?The elevator will be only the Kikyoukan and the Kobo-kan will be able to use the stairs.
The room on the 1st floor can be prepared at Kobo-k…Continue reading
I am leaving early in the morning, what time is breakfast?Breakfast is available from 6:30 in the morning.
You can enjoy more than 20 kinds of side dishes every day in Japanese style buffet style. …Continue reading
Can you cope with allergies?I will correspond as much as possible.
E-mail at the time of reservation or the day before stay (firstname.lastname@example.org)
Alternatively, please c…Continue reading
Is there bespoke dish?Matsumoto specialty Sanzoku-yaki, Azumi Nosan rainbow trout of kanroni, grilled Char from Azumino, Sinshu Beef Steak, spare ribs, edamame, a…Continue reading
Do you have a day trip plan?We have prepared a day trip plan to enjoy Shinshu trips casually.
Also at meetings with important people. Have a good time while eating at …Continue reading
Is it an elementary school student, can I change it to kids meal?Yes, it is possible to change to kids meal.
Please reserve "Infant: meal / bedding available".
Is the bath hot spring?It is not a hot spring, but it uses activated water to heal your body.
Active water, which removes old horny skin, is good for beauty and w…Continue reading
Is there a fee for private baths?Private baths are available free of charge at any time of the day.
No reservation required.There is no time limit for use.
Please confirm th…Continue reading
Can I use the bath for 24 hours?The bathing time of the public bath will be from 6 o'clock to 23 o'clock,
Female bath and private bath are available 24 hours.
Please use at…Continue reading
Is there a convenience store near the hotel?It is 1 minute walk from the hotel.
Is it a convenient place for sightseeing?The location is about 15 minutes from Matsumoto Station, and it is in a convenient location to access each sightseeing spot in Nagano Prefec…Continue reading
Is there a cancellation fee?It will occur as follows from 3 days before the stay date.
·No contact without contact, Cancellation of the day ... 100% of th…Continue reading
Can you stay with pets?Unfortunately, please refrain.
Please feel free to contact us if you have any questions.